Building Leaders. Driving Your Competitive Edge

High performing organizations know that they need leaders at every level to be able to develop top performers, build engagement and drive results. That's why we've developed The Leadership Edge . The Leadership Edge is a collection of world-class programs designed to support our five dimensions of leadership.

Each program is designed to give individuals opportunities to learn, explore, plan and practice leadership skills. Fully customizable based on your business goals, the workshops can be delivered individually or bundled to create a comprehensive leadership development program for your organization. Or, our team will facilitate dynamic and challenging workshops, or train your in-house team to deliver each program. Here's a sample of our most popular programs.

Visionary Dimension

•  The Company Scorecard: Define your company's mission, vision, core values and most important goals for the next twelve months. Then, create a scorecard for building accountability for results.

•  Values in Practice: Explore the behavioral do's and don'ts associated with your company's brand and culture. Learn to coach employees to demonstrate the behaviors that reflect your company's brand and values.

•  Our Iceberg is Melting: Based on the best-selling book by John Kotter, leaders will learn the eight steps essential for getting buy-in to change. Real changes your company is facing will be integrated to ensure new skills are immediately applied.

Results & Quality Dimension

•  Situational Leadership ® II: Teach managers how to identify employee needs and to tailor their management style and approach to each unique situation.

•  Achieve Excellence Through Personal Accountability: Using the QBQ! ® model, replace blame, complaining and procrastination with personal accountability in your company and in your life.

•  Performance Management: Practice setting goals for results and behaviors while learning to recognize positive performance and take corrective action. Your Performance Review processes and forms can be upgraded and utilized to enhance the program.

Relationship Dimension

•  Strategic Communications with DiSC ® : Explore your own communication and behavioral styles. Then, learn to adapt your style to meet the needs of others to build communication, commitment and collaboration.

•  Creating A Culture of Service: Measure your company's culture using the Customer Service Profile TM . Then, learn to create a customer-centric work environment that is filled with energy, attentiveness, innovative thinking and customer-
customer-oriented activities.

•  Coaching for Impact, Extreme Coaching, and The Master Coach: This three-part program is designed to build a culture of accountability, communication and individual development. Each program follows our five-step coaching model to guide managers in identifying goals and strengths, developing action plans and building skills through mentoring and motivation.

Team Dimension

•  Collaborative Problem Solving: Bring a real problem and the right people and we'll facilitate a seven-step problem solving process that promotes brainstorming alternatives, prioritizing based on impact and effort, summarizing action steps and communicating outcomes.

•  Generations@Work: Understand the goals, motivators and fears of four workplace generations: Veterans, Baby Boomers, Gen X and Millennials. Then, learn to tap into the strengths and put each generation's talents to work.

•  Getting to Yes: Based on this best-selling book by Roger Fisher and William Ury, leaders will learn to negotiate agreement without giving in.

Emotional Dimension

•  Building Emotional Intelligence: Using the Bar-On EQ-I ® Emotional Intelligence assessment, leaders will learn to balance confidence with self-awareness, build relationships using empathy, enhance flexibility in problem solving and project optimism to their teams.

All of these leadership programs have companion programs for employees to hear the same messages and to learn the techniques for building a high performing workplace.


 

 

 


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QBQ! The Question Behind the Question

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© 2009 Performance Management Partners, Inc.